Privacy Policy Overview
ActClassy ("we," "us," "our," or "Company") operates the website and related services. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you use our website and services (the "Service"). We are committed to protecting your privacy and ensuring you have a positive experience on our website. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.
Your privacy is important to us. We have implemented comprehensive policies and technical measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This policy applies to all visitors and users of our website, whether you actively provide information or not.
Information We Collect
We collect information in several ways to provide and improve our services. Understanding what information we collect helps you make informed decisions about your privacy.
Information You Provide Directly
Contact Forms: When you use our contact form to get in touch, we collect your name, email address, and message content. This information is used solely to respond to your inquiry and provide the assistance or information you requested. We retain this information for a reasonable period to maintain communication history and ensure quality customer service.
Newsletter Subscriptions: If you choose to subscribe to our newsletter, we collect your email address and any other information you voluntarily provide. You can unsubscribe at any time by clicking the unsubscribe link in any newsletter or by contacting us directly. Newsletter subscriptions are entirely optional, and you will never be automatically enrolled without explicit consent.
Account Information: If you create an account or profile on our platform, we collect information such as your username, email address, password, and any optional profile information you choose to provide. You maintain control over this information and can update or delete it at any time.
Automatically Collected Information
Server Logs: Our servers automatically record information about your interaction with our website, including your IP address, browser type and version, operating system, referring URLs, pages visited, and the time and date of your visits. This information helps us understand user behavior, identify technical issues, and maintain the security and functionality of our service.
Cookies and Similar Technologies: We use cookies—small text files stored on your device—to remember your preferences, improve your browsing experience, and understand how you use our site. You can control cookie settings through your browser, though some features may not function optimally if cookies are disabled. We use both session cookies (temporary) and persistent cookies (longer-lasting).
Device Information: We may collect information about the device you use to access our website, including hardware model, operating system and version, unique device identifiers, mobile network information, and device settings.
Information from Third Parties
We may receive information about you from third-party services, particularly our analytics and advertising partners. This information helps us understand how our website is being used and improve user experience.
How We Use Your Information
We use the information we collect for various purposes, all designed to provide better service and maintain our website's functionality and security.
Service Delivery and Support
Your information enables us to provide the services you request. We use your name and email to respond to inquiries, provide customer support, and send transactional communications about service changes or issues that affect your experience.
Communication and Marketing
With your explicit consent, we send promotional emails about new tools, features, or relevant content. You can opt out of these communications at any time without affecting your access to our core services. We only send marketing communications to individuals who have voluntarily provided their email address.
Analytics and Performance Improvement
We analyze how users interact with our website to understand which features are popular, which content resonates, how long users spend on various pages, and where users encounter problems. This analysis helps us optimize the user experience, improve performance, and prioritize feature development. We may use analytics tools that aggregate data to identify trends without revealing individual user behavior.
Legal Compliance and Security
We use information as necessary to comply with applicable laws, enforce our Terms of Service, protect our legal rights, and prevent fraud or security threats. We maintain detailed records to help investigate and respond to legitimate legal requests from law enforcement or regulatory agencies. If we discover unauthorized access to your information, we will notify affected users as required by applicable law.
Research and Development
We use aggregated, anonymized data to conduct research on improving our services, understanding user preferences, and developing new tools and features that address your needs. This research is conducted in a manner that prevents identification of individual users.
Data Sharing and Third Parties
We carefully control how your information is shared. We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
Google AdSense
Functionality: Our website uses Google AdSense to display targeted advertisements. Google AdSense is a program operated by Google Inc. that allows website publishers like us to earn revenue from advertising while providing free content to users.
Data Collection: Google AdSense uses cookies and similar technologies to collect information about your browsing behavior across websites in the Google Display Network. This information is used to serve ads that are more relevant to your interests, a practice known as "interest-based advertising."
Your Privacy Rights: You have the right to opt out of Google's personalized advertising. Visit Google's Ads Settings to manage your ad preferences and control the types of ads you see. You can also use the Network Advertising Initiative's opt-out tool to disable interest-based advertising from multiple providers.
How to Opt Out: Even after opting out of personalized advertising, you will still see ads, but they will be less tailored to your interests. The opt-out is device and browser specific, so you'll need to opt out on each device and browser you use.
Google's Privacy Policy: Google's use of your information is governed by their own privacy policy. Review Google's Privacy Policy for comprehensive information about their data practices.
Google Analytics
Functionality: Our website uses Google Analytics, a web analytics service provided by Google Inc. that tracks and reports website traffic and user behavior patterns.
Data Collection: Google Analytics collects anonymous data about how visitors interact with our website, including pages viewed, time spent on pages, referral sources, geographic location at the country level, and browser and device information. This data helps us understand our audience and improve our service.
Anonymization: Google Analytics automatically anonymizes IP addresses by removing the last segment of your IP address. We have also implemented IP anonymization features to further protect user privacy.
Opting Out: You can opt out of Google Analytics data collection by installing the Google Analytics Opt-out Browser Add-on. Learn more about Google Analytics and privacy.
Email Service Providers
If you subscribe to our newsletter, your email address is securely stored with our email service provider. This provider uses industry-standard security measures to protect your information and complies with all applicable privacy regulations including GDPR and CCPA.
Other Service Providers
We may share your information with trusted service providers who perform services on our behalf, including web hosting providers, email services, analytics services, and payment processors. These service providers are bound by confidentiality agreements and are only authorized to use your information as necessary to provide the services we request.
Legal Requirements and Protection
We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to: comply with applicable laws, regulations, or legal processes; enforce our Terms of Service; protect the rights, property, or safety of ActClassy, our users, or the public; prevent fraud or security threats; or respond to valid government requests.
Your Rights Under GDPR (European Users)
If you are located in the European Union or European Economic Area, you have specific rights regarding your personal data under the General Data Protection Regulation (GDPR).
Right of Access
You have the right to request what personal information we hold about you and to obtain a copy of that information in a structured, commonly used, and machine-readable format.
Right to Correction
You have the right to request that we correct or update any inaccurate or incomplete personal information we have about you. We will process such requests without undue delay.
Right to Deletion
You have the right to request deletion of your personal information, subject to certain exceptions. This is often referred to as the "right to be forgotten." We will delete your information unless we have a legitimate reason to retain it (such as legal or tax obligations).
Right to Restrict Processing
You have the right to request that we limit how we process your personal information, particularly if you believe the information is inaccurate or if processing is unlawful.
Right to Object
You have the right to object to our processing of your personal information for direct marketing purposes. We will honor such requests immediately and without cost.
Right to Data Portability
You have the right to receive your personal information in a portable format and to transmit it to another controller without hindrance from us, provided the processing is based on consent or contract.
Exercising Your Rights
To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days. If you submit a request on behalf of someone else, we may ask for proof of authorization.
Your Rights Under CCPA (California Residents)
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA).
Right to Know
You have the right to request what personal information we have collected about you, including the categories of information, sources of collection, and our business purposes for collection.
Right to Opt-Out
You have the right to opt out of the sale or sharing of your personal information. While we do not actively sell personal information, we share information with third parties (such as advertising partners) which may constitute a "sale" under CCPA. You can opt out by submitting a request to us.
Right to Delete
You have the right to request deletion of personal information that we have collected from you, subject to certain exceptions. Upon verifying your request, we will delete the information unless we have a legitimate reason to retain it.
Right to Correct
You have the right to request that we correct inaccurate personal information we maintain about you. Upon verification, we will update the information in our records.
Right to Non-Discrimination
We will not discriminate against you for exercising your CCPA rights. We will not deny services, charge different prices, or provide different quality of service solely because you have exercised your privacy rights.
Exercising Your Rights
To exercise any CCPA rights, submit a request through our contact form or by sending an email to the address below. California residents may also use an authorized agent to submit requests on their behalf. We will respond to verified requests within 45 days.
Data Security and Protection
Security Measures: We implement comprehensive technical, administrative, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include encrypted data transmission using HTTPS, secure password storage, regular security audits, and restricted access to personal information.
Limitations: While we implement robust security measures, no security system is completely impenetrable. We cannot guarantee absolute security of your information. You are responsible for maintaining the confidentiality of any passwords or account access credentials.
Data Retention: We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
Children's Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13. If we discover that a child under 13 has submitted personal information, we will promptly delete such information and not use it for any purpose. Parents who believe their child has provided information to us should contact us immediately using the information below.
Links to Third-Party Websites
Our website may contain links to third-party websites, services, and social media platforms. This Privacy Policy applies only to ActClassy's website and services. We are not responsible for the privacy practices of third-party websites. When you visit external websites, we recommend reviewing their privacy policies before providing personal information.
Policy Updates and Changes
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this policy and, for significant changes, by email or prominent notice on our website. Your continued use of our service after changes become effective constitutes your acceptance of the updated Privacy Policy.
How to Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, have privacy concerns, or would like to submit a data request, please contact us:
Email: privacy@actclassy.com
Contact Form: Use our contact page
Response Time: We aim to respond to all inquiries within 10 business days. For GDPR and CCPA requests, we will respond within the timeframes specified by applicable law.
